Critical Success Factors

Success to me is reaching my personal best in anything I do.  However, sometimes I take on too much, which greatly impacts my ability to deliver.  I am keenly aware of this weakness and do not view it as a negative but as something I can consciously correct.  In my defense, I have been taking on too much in order to prove myself at my job.  This has worked out to my benefit because I have received numerous promotions throughout the years.  I am hardest on myself and what I mean by deliver is a final product.  Now that I have reached what I consider the pinnacle of my career, I can now step back a bit and focus on exactly what priorities I need to pay attention to and how I am going to develop plans to execute these priorities.

To begin with, in my recent promotion as Chief of Staff and Chief Communications Officer at the College, I am in a better position to write these plans since I will no longer be the individual in charge of manning the "weeds."  I will now rely more heavily on my staff to dot the "i's" and cross the "t's."

I am excited to take on these new roles; both of these roles rely heavily on my project management skills; one relies heavily on my organizational skills while the other relies heavily on my visual and personal affinity to all things digital.

There is another factor, however, that I need to remember.  I am now more responsible for producing results on time and on budget so my ability to pay close attention to the priorities of both of these jobs is important and I cannot let myself be interrupted by "shiny" things that interest me.

Critical success factors that will need to be considered as I move forward include:

1. Delivering relevant content on the web, digital and social platforms
2. Delivering relevant information and policies to employees in a timely manner
3. Hiring or promoting the right individuals and empowering them to do their best
4. Continuing my efforts regarding process improvement and innovation